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Open Entrances Article

Why Accessibility Needs More Than Compliance at the Main Entrance

Why Accessibility Needs More Than Compliance at the Main Entrance

Accessibility at building entrances is often treated as a regulatory requirement rather than a human experience. While meeting compliance standards is essential, true accessibility goes further. It considers how people of all abilities approach, understand, and move through an entrance independently and with confidence. An entrance that simply meets regulations may still create friction, uncertainty, or reliance on assistance. Inclusive entrance design looks beyond compliance to support dignity, clarity, and ease of use for everyone from the very first interaction.

Why Compliance Alone Is Not Enough

Accessibility regulations set minimum requirements designed to remove obvious barriers. They define dimensions, forces, controls, and basic functionality. While these standards are vital, they cannot account for every real world scenario or individual need.

A compliant entrance can still feel confusing, intimidating, or difficult to use. Users may hesitate because they are unsure where to go, how the door will respond, or whether assistance is required. True accessibility is measured not only by whether an entrance meets regulations, but by how confidently people can use it without stress or delay.

Inclusive design recognises that accessibility is about experience as much as specification.

Layout and the Approach to the Entrance

Accessibility begins before anyone reaches the door. The layout of the approach plays a major role in how easily people can identify and reach the entrance. Clear sightlines, logical pathways, and uncluttered access routes help users understand where they are meant to go.

Poor layout can create obstacles even when doors themselves are compliant. Sharp turns, changes in level, poorly placed street furniture, or unclear routes can all make access more difficult. A well planned approach reduces decision making and supports smooth, intuitive movement toward the entrance.

For many users, especially those with mobility or sensory impairments, a clear approach is just as important as the door operation itself.

The Importance of Tactile and Visual Guidance

Not everyone experiences entrances visually. Tactile guidance, surface contrast, and clear visual cues help users navigate safely and independently. Changes in texture can signal thresholds, while contrasting colours help define doors, frames, and activation zones.

These elements support people with visual impairments, neurodiverse users, and those unfamiliar with the building. Without them, entrances may technically comply with regulations but still rely heavily on sight or prior knowledge.

Thoughtful guidance reduces uncertainty and helps users move confidently without needing to ask for help.

Door Operation and Predictable Behaviour

How a door behaves has a significant impact on accessibility. Doors should respond consistently and predictably, opening smoothly and allowing sufficient time for users to pass through comfortably.

Automatic doors that open too late, close too quickly, or behave inconsistently can cause anxiety or physical difficulty. Controls that are poorly positioned or unclear can also create barriers, even when they meet dimensional standards.

Inclusive entrance design considers approach speed, reaction time, and varied user needs. Doors should support natural movement rather than forcing users to adapt to the system.

Supporting User Independence

True accessibility prioritises independence. An entrance that requires assistance, explanation, or repeated attempts to use undermines confidence and dignity.

Integrated accessibility means users can approach, enter, and exit without drawing attention to themselves or relying on staff intervention. Features such as well calibrated automation, clear feedback, and intuitive layouts allow people to move through entrances as part of the general flow.

When accessibility is seamless, it benefits everyone, not just those with specific needs.

Reducing Cognitive Load at the Entrance

Accessibility is not limited to physical movement. Cognitive load plays a major role in how people experience entrances. Too much information, unclear signage, or complex layouts can overwhelm users and slow decision making.

Simple, consistent design reduces mental effort. Clear entry points, logical door behaviour, and minimal visual clutter help users understand what to do instinctively.

This is particularly important for neurodiverse individuals, older users, and those experiencing stress or unfamiliar environments.

Inclusive Design Benefits All Users

Designing beyond compliance does not only support people with disabilities. Parents with pushchairs, people carrying items, delivery staff, and visitors unfamiliar with the building all benefit from inclusive entrance design.

When entrances are easy to understand and use, movement becomes smoother and more predictable. This improves safety, reduces congestion, and enhances the overall experience for everyone who passes through.

Accessibility done well becomes invisible, because it simply works.

How Open Entrances Supports Inclusive Access

Creating truly accessible entrances requires more than ticking regulatory boxes. It demands an understanding of how people behave, move, and interact with buildings in real conditions.

Open Entrances designs, installs, and maintains entrance systems that go beyond compliance to support inclusive, user focused access. By considering layout, guidance, door operation, and long term performance, we help organisations create entrances that respect independence, improve experience, and welcome everyone with confidence from the very first step inside.

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Open Entrances is a UK based company that specialises in the design, manufacture and installation of oversized architectural glass entrances.  With an ever expanding portfolio of bespoke oversized (tall) revolving and sliding glass entrances, we have become a leading designer and installer of oversized revolving doors and architectural glass entrances within the Greater London area.

Part of the Open Entrances Group

Meet Glass Aftercare

Glass Aftercare is the dedicated maintenance and service arm of our group, specialising in the installation and ongoing care of architectural glazing, entrances, and façade systems. From routine servicing to complex repairs, they ensure long-term performance and compliance for your glass installations.