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Open Entrances Article

How Poor Door Alignment Can Affect Security, Safety, And Daily Use

6 Warning Signs Your Automatic Door Is About To Fail

ENTRANCE HEALTH  ·  WHAT TO LOOK FOR

6 Warning Signs Your Automatic Door Is About To Fail

July 2026 - 5 min read - Automatic Doors - Maintenance - Warning Signs

Automatic doors rarely stop working without warning. They give you weeks, sometimes months, of small signals first. The trouble is that most of those signals are easy to walk straight past.

An entrance is the busiest moving part of most commercial buildings. It cycles hundreds of times a day, every day, and like any machine under that kind of load, it tells you when something is wrong long before it stops.

Here are the signs worth acting on, and what each one usually indicates.


SIGN 01

It has started making a noise it did not used to make

Grinding, scraping, rattling, or a low drone that was not there before all indicate friction somewhere in the system. That might be a worn roller, debris in the track, a bearing beginning to go, or a door that has drifted out of alignment and is now under load it was never designed to carry.

Noise is the cheapest diagnostic you will ever get, because it appears well before failure.

What it means: Something is wearing faster than it should. Left alone, that wear transfers into the motor and drive components, which are considerably more expensive to replace.

SIGN 02

The door hesitates, stutters, or opens at different speeds

A healthy automatic door behaves identically every cycle. Inconsistency, pausing partway, opening more slowly than usual, or a slight judder in the movement, points to either a sensor issue or increasing mechanical resistance.

People often adapt to this without registering it, slowing down slightly as they approach because they have learned the door is unpredictable.

What it means: The system is compensating for a problem. It will keep compensating until it cannot, which is usually the point at which it stops entirely.

SIGN 03

It does not always detect people approaching

Sensors drift, get dirty, get knocked, and degrade. When a door fails to open reliably, or opens late, that is a safety issue as much as a convenience one, particularly for anyone with reduced mobility or vision.

The reverse is also worth noting: a door that opens when nobody is there is also a sensor fault, and it is wasting energy every time it cycles.

What it means: Sensor calibration or replacement. This is one of the most straightforward fixes available and one of the most important to get right.

SIGN 04

There is a visible gap when the door is closed

If daylight is visible around the leading edge or at the threshold when the door is shut, it is no longer closing to its designed position. That means draughts, wasted heating and cooling, and in many cases a locking mechanism that is not fully engaging.

On an entrance that cycles hundreds of times a day, even a small gap has a measurable effect on energy use.

What it means: Alignment has shifted. Adjustment now is straightforward. Left long enough, the misalignment stresses the whole system.

SIGN 05

Someone has started propping it open

This one is easy to miss because it looks like a habit rather than a fault. But staff usually prop a door because it is not working properly, it is too slow, it sticks, or it closes on people.

A propped entrance removes your access control, defeats your climate control, and creates a security gap that nobody formally decided to accept.

What it means: There is an underlying fault that people have quietly worked around. Ask why it is being propped, and you will usually find the real problem.

SIGN 06

Nobody can remember the last service

If there is no record of when the entrance was last inspected, what was checked, or what was adjusted, then any wear that has developed since has gone unmonitored.

It also matters beyond reliability. If an automatic door were ever involved in an incident, the first question asked would be when it was last checked and whether it met the recognised safety standard. Without documentation, that is a difficult question to answer.

What it means: The absence of a record is a warning sign in itself, and it leaves you exposed on both reliability and responsibility.

The pattern: Every one of these is inexpensive to resolve while it is still a symptom. The costly outcomes come from waiting until the symptom becomes a breakdown, and breakdowns rarely happen on a quiet afternoon. They happen at peak footfall, when the disruption is greatest.

What to do if you recognise any of these

None of these signs means the entrance is about to stop working tomorrow. What they mean is that the system is telling you something, and that there is currently a cheap window in which to act.

A proper inspection will identify whether the cause is mechanical, electronic, or a matter of alignment, and will usually resolve it in a single visit. That is a very different proposition from an emergency callout on a door that has already failed.

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Open Entrances is a UK based company that specialises in the design, manufacture and installation of oversized architectural glass entrances.  With an ever expanding portfolio of bespoke oversized (tall) revolving and sliding glass entrances, we have become a leading designer and installer of oversized revolving doors and architectural glass entrances within the Greater London area.

Part of the Open Entrances Group

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Glass Aftercare is the dedicated maintenance and service arm of our group, specialising in the installation and ongoing care of architectural glazing, entrances, and façade systems. From routine servicing to complex repairs, they ensure long-term performance and compliance for your glass installations.